- Available training levels:
- Standard module use (Level 1).
- Downloading journal entries.
- Automatic/Semi-automatic reconciliation.
- Manual reconciliation.
- Searching for and modifying a reconciliation.
- Advanced module use (Level 1+).
- Importing journal entries in CSV format.
- Entering bank credentials (upon re-authentication request).
- Settings/Configuration (Level 2).
- Maintenance/Backup (Level 2+).
- Package validity period: 6 months.
- The total time for these sessions must never exceed 2 hours.
- Sessions are conducted via video conference.
- This package can be broken down into a maximum of 4 sessions of 0.5 hours each (thirty minutes).
- A maximum of 3 participants is strongly recommended for optimal effectiveness.
Each request made via our dedicated portal (https://www.support.infras.fr) or by email results in the creation of a training ticket. A report including a breakdown of the time spent is sent within 24 hours of the training's completion.
This report includes:
- The name and title of the person who initiated the request. The name(s) of the participant(s). The topics covered.
- The objectives and skills acquired.
- Any recommendations.
- The remaining training time.